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May 26, 2025

The history and evolution of elevator music
Music

In the early 20th century, as skyscrapers began to redefine urban landscapes, elevators became essential in navigating these towering structures. However, the experience of ascending or descending multiple floors in a confined space was often accompanied by anxiety and discomfort. To alleviate these feelings, building managers introduced background music into elevators, giving birth to what we now recognize as "elevator music."

The Genesis of Elevator Music

The inception of elevator music is closely tied to the innovations of Major General George Owen Squier. In 1922, Squier developed a system called Wired Radio, which transmitted music over electrical lines to subscribers. This service aimed to provide a calming auditory backdrop in various settings, including elevators, to ease passengers' nerves during their rides. The music selected was typically instrumental, featuring simple melodies designed to be unobtrusive and soothing.

Muzak and the Expansion of Background Music

Building upon Squier's foundation, the Muzak Corporation was established in 1934. The company specialized in delivering background music to commercial clients, extending beyond elevators to spaces like hotels, restaurants, and factories. Muzak's offerings were characterized by instrumental renditions of popular tunes, crafted to enhance the ambiance without demanding active listener engagement. This approach aimed to create a pleasant environment that could subtly influence behavior and mood.

Stimulus Progression: Music as a Productivity Tool

In the 1950s, Muzak introduced a concept known as "stimulus progression." This technique involved programming music in 15-minute blocks that gradually increased in tempo and volume, followed by periods of silence. The objective was to boost worker productivity by using music to modulate energy levels throughout the day. This method was based on the belief that carefully curated background music could enhance focus and efficiency in the workplace.

The Decline of Traditional Elevator Music

By the 1980s and 1990s, the perception of elevator music began to shift. It became synonymous with blandness and was often the subject of parody in popular culture. As musical tastes evolved and the public became more aware of the manipulative potential of background music, the demand for traditional elevator music waned. Companies like Muzak faced challenges, leading to financial difficulties and eventual rebranding efforts.

The Resurgence of Background Music in Public Spaces

Despite the decline of traditional elevator music, the concept of using background music to enhance public spaces has experienced a resurgence, particularly in transportation hubs. Airports worldwide have recognized the potential of music to improve passenger experience. For instance, London's Heathrow Airport has hosted live performances to entertain travelers, while Detroit Metro Airport plays Motown hits to reflect the city's musical heritage. These initiatives aim to create a welcoming atmosphere and reduce traveler stress.

Companies like Mood Media have played a pivotal role in this evolution. By curating playlists tailored to specific times and audiences, they focus on mood modulation to enhance the overall environment. This modern approach to background music moves beyond the generic tunes of the past, offering dynamic and contextually appropriate soundscapes that resonate with diverse audiences.

The Psychological Impact of Background Music

Research indicates that background music in public spaces can significantly influence human behavior and perception. In urban open spaces, the presence of music has been associated with increased feelings of safety and comfort. Additionally, well-chosen background music can reduce stress and anxiety, making environments like airports and train stations more pleasant for travelers. This underscores the importance of thoughtful music selection in public transportation hubs to enhance the overall passenger experience.

Conclusion

The journey of elevator music from its origins as a tool to calm anxious passengers to its decline and subsequent transformation reflects broader changes in societal attitudes toward background music. Today, the strategic use of music in public transportation hubs demonstrates a nuanced understanding of its power to shape human experiences. By carefully curating musical environments, transportation centers can create spaces that are not only functional but also welcoming and emotionally resonant.